Last Updated: December 15, 2025
Xiamen Fengtong Crafts Co., Ltd. ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.fengtongcrafts.com or engage with our B2B sourcing services.
1. Information We Collect
We collect information that you provide directly to us when you fill out a contact form, request a PDF catalog, or negotiate an order. This may include:
- Name, Company Name, and Job Title.
- Contact information (Email address, WhatsApp/Phone number).
- Shipping addresses and Port of Destination.
- Product preferences and sourcing requirements.
We may also automatically collect technical data (IP address, browser type) to optimize our website performance for international access.
2. How We Use Your Information
We use the collected information strictly for B2B business purposes:
- To process wholesale orders, sample shipments, and export documentation.
- To send you the specific catalogs and price lists you requested.
- To communicate regarding production status, logistics, and customs clearance.
- To improve our product selection based on global buyer trends.
3. Disclosure of Your Information
We do not sell, trade, or rent your personal data to others. We share information only in necessary B2B scenarios:
- Logistics Partners: Sharing shipping details with freight forwarders/couriers (DHL/FedEx) to deliver your samples or containers.
- Legal Compliance: When required by law to comply with export regulations or legal processes.
4. Data Security
We employ administrative, technical, and physical security measures (including SSL encryption) to protect your information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.